IVR Software Solution to Delight Customers with Self Service

IVR Edge is an IVR System or you can say Interactive Voice Response System that allows a computer to interact with humans through the use of voice commands or input via keyboards & provide response in form of voice, email, fax, callback etc.

• IVR Edge is an high performance ivr system that includes call routing, call recording, databse & crm integration etc. It's easy to implement, use & maintenance.

• It delivers Automated Call Distributor (ACD) because ACD is an technology that automatically routes call to phone agents.

• It helps to automate the customer interaction & business process so that agents can give fast reply of customers questions or queries. It can also use as self-service ivr & multi-level ivr.

• Some important features of IVR Edge or you can say IVR Software are text to speech, multi-language support, call transfer to other extension, multi telephone line support both on Analog and Digital etc.

• IVR Software also helps to enhance customer experience, decrease customer waiting time, reduce operational cost and manage large & unpredictable call volume. 

• IVR Edge can be used for various industries like banking, telecom, insurance, travel, ngo, pathlabs, healthcare, education, utility services etc.

Teckinfo Solutions is the best ivr software provider that offers you customized ivr system. We're also specialize in contact center solutions, call center solutions, auto dialer, email management software, help desk solutions, automatic announcement systems, sms alert system & information display systems. For more information, call: +91-11-49605588, email us at info@teckinfo.in We're always ready to help you.